Home > Handy Software > Experiences of virtualization using Cameyo

Experiences of virtualization using Cameyo

February 11, 2012 Leave a comment Go to comments

Cameyo is a virtualization application manager that allows using applications as if they are installed on your own desktop without the trouble of having to sit though the install boxes.

This is great if you want to try evaluation software or let one of your customers play with a new piece of software and do want to get bogged with fiddling with the system that may break it or stop one of the normally installed software from working.

(Example of the packages screen and virtualized software that a customer could use)

So what benefits does this virtualized software offer over its more expensive counterparts apart from its free is that it can used without licenses unlike more expensive products that require you to purchase user licences before there program will run your virtualized app.

Other advantage’s I have found is that from an end user point of view all they have to drag a copy of the package from packages screen on to desktop double click and there away usually within quarter of the time it would normally take to do.

The example below takes the before cameyo used and after cameyo used  in a typical customer help desk ticket

The software to view DVD’s is not installed as standard on the build of our computers and if the customer wants to view a supplier’s DVD then they have to do the following.

1)      Customer logs a helpdesk ticket with the helpdesk to install DVD Player Software

2)      I pick up the helpdesk ticket and go find the customer.

3)      Fail to find customer at their desk ask customer to contact me when there free

4)      Customer and I forget about the problem until the call is flagged in the system as not complete in a couple of days’ time.

5)      Repeat step 3 and step 4

6)      Finally install DVD player software (find out that customer colleagues likes the DVD software and also wants this installed and spend longer than planned install DVD Player software.)

With Cameyo deployed it now goes a bit like this

1)      Customer logs a call with the helpdesk to install DVD Player Software

2)      Helpdesk inform them to go to cameyo package area (short cut on desktop)

3)      Customer drags VLC_Media player from cameyo package area and puts on desktop

4)      Customer double clicks on VLC_Media player app and runs DVD player software and views DVD

As you can see from the above example the installation of cameyo has cut down my workload and also increased customer satisfaction with the IT department.

The BIG benefit I found by working with Cameyo is that I can now keep all my software that requires installing a PC on my USB stick these include at the moment but not limited to

–          Google Chrome (IE7 is the company standard)

–          Spyware cleaner

–          Defrag software

–          CD Burner

–          Adobe Reader (to read install manuals)

And the virtualized software also works on XP and 7 with no problems

The Cameyo software can be found and downloaded in the below link

http://www.cameyo.com/

 

In my next blog update after going on about how great this software is, I will show you how to install and create the virtualized software with cameyo.

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Categories: Handy Software
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